We've updated our recommended NGINX config to ensure that proxy customers are not affected by IP changes in future, and are in the process of emailing everyone affected.
Posted 9 months ago. Aug 03, 2018 - 18:28 BST
We have identified two slightly different versions of the same problem affecting a handful of customers on Ghost(Pro):
- Customers who previously configured their site using an unsupported A record are receiving a 1001 DNS Resloution error - these customers need to switch to using a CNAME. - Some customers who use a proxy are receiving 502 errors - the fix is not yet known.
We're talking to our upstream providers to get a better understanding of what changed and will update with a resolution for proxied users asap.
Posted 9 months ago. Aug 03, 2018 - 11:33 BST
We are investigating reports that some publications are experiencing 1001 DNS Resolution errors on Ghost(Pro).